Frequently Asked Questions
Responses to questions that are commonly asked by patients, volunteers and the general public about Seattle/King County Clinic.
1. When and where will the next Clinic take place?
The Clinic will take place Thursday, February 13 through Sunday, February 16, 2020, at Seattle Center.
2. What is Seattle/King County Clinic and who is behind it?
The Clinic is a 4-day, volunteer-driven healthcare event at Seattle Center. It provides free dental, vision, and medical care to people in need. It is a community endeavor led by Seattle Center and produced in collaboration with many partner organizations.
3. Who is eligible to receive services? Is it limited to residents of Seattle and King County?
No, it is not limited to residents of Seattle and King County. All are welcome. The Clinic is targeted at people who struggle to access or afford healthcare. The only requirement to receive service is that a person waits their turn in line to get a free admission ticket at the beginning of each Clinic day.
4. I’m interested in volunteering. How do I sign up?
Please sign up on our volunteer roster. Go to seattlecenter.org/volunteers and find the blue CLICK TO SIGN UP button. If there are no clinic events currently listed (open for registration) for you to select, complete all information on the form except the EVENT section, then SAVE AND SUBMIT the form to be added to the roster. We will send notifications to people on the roster when registration opens, and you can select your desired event(s), day(s) and assignment(s).
5. Who pays for the Clinic?
Seattle Center and its non-profit fiscal agent, Seattle Center Foundation, work year-round to raise the money and resources needed to produce the Clinic. The annual base need to produce the Clinic is approximately $750,000. Some of this resource comes from in-kind donations, the other part is needed in cash. With this base, the Clinic can provide more than $2.5 million in care to patients.
6. Are any of the services billed to insurance, by the healthcare practitioners or the Clinic?
No. All the healthcare practitioners at the Clinic are volunteers, and they provide their services without compensation.
7. How can I make a donation?
Thank you for considering a donation – any amount helps! Donations can be made by clicking the yellow DONATE button in the upper right-hand corner of the page.
8. I have equipment and supplies that I would like to donate. How can I do that?
Please email SKCClinic@seattlecenter.org and let us know what you have available, in what quantity and in what condition so we can evaluate whether it is something that we can use at the Clinic.
9. I was a patient in previous years. How do I get a copy of my healthcare records?
Visit seattlecenter.org/skcclinic/patient-records/ to download the request form. Complete and submit the form per the instructions provided.
10. I have a current healthcare need, do you know of other places that can help?
Yes, please go to seattlecenter.org/patients to find lists of other healthcare resources by county in Washington State.
11. Should I be concerned about attending the Clinic as a patient or volunteer with the novel coronavirus (nCoV) outbreak?
Clinic organizers are working closely with Public Health – Seattle & King County to ensure preventative measures are in place at the Clinic for the safety of all involved. As of February 7, 2020, Public Health is stating that the risk for novel coronavirus to the general public is low given there are only a small number of cases in the United States and, at this time, the novel coronavirus is not easily spreading person-to-person in the United States.
It is unlikely that a patient at the Clinic will present with novel coronavirus. There has only been one case in Washington State to date and the public health system quickly mobilized to identify and monitor all close contacts of that case to prevent further spread. Historically, Seattle/King County Clinic has not been used by patients as an urgent care clinic. Most often, the Clinic is visited by people who have long-standing healthcare needs. Still, as a precaution, all patients will be screened for symptoms prior to being admitted to the Clinic.
Public Health is discouraging use of masks as a preventative measure by the general public in Washington State unless they have symptoms such as persistent cough, sneezing, fever or have a compromised immune system. This type of use can cause a shortage of masks for people who do require them – individuals who are ill and healthcare providers.
Public Health reminds people to practice good public health hygiene:
- Wash hands often with soap and water, if not available use hand sanitizer.
- Stay home if you are sick and avoid close contact with others.
- Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
- Avoid touching your mouth, nose or eyes.
- Avoid contact with people who are sick.
For more information on the novel coronavirus visit click here.
12. I’m interested in volunteering. How do I sign up?
To be added to our volunteer roster, go to seattlecenter.org/volunteers and find the blue CLICK TO SIGN UP button. If there are no clinic events currently listed for you to select, complete all information on the form except the EVENT section, then click SAVE AND SUBMIT at the end of the form. We will send notifications to people on the roster when event registration opens, and you can select your desired day(s) and assignment(s).
13. I volunteered in a previous year, do I need to register again?
Yes and no. If you previously signed up online through seattlecenter.org/volunteers then you do not need to complete the entire online registration form again. However, you will need to login and select which event(s), day(s) and assignment(s) you want this year.
To select your event(s), day(s) and assignment(s), click the blue CLICK TO SIGN UP button. Once you’ve been redirected to the registration page, click the red RECALL MY INFORMATION button at the top to login with your username and password. You will be taken to a dashboard where you can click to UPDATE your personal information, REGISTER for a specific event, EDIT an existing event registration, or CANCEL your event participation entirely.
14. I followed the instructions on the registration page to login and retrieve my information, but it’s not working. What do I do?
We prefer that you don’t fill out and submit a completely new registration. Instead, please contact SKCClinic@seattlecenter.org or 206-615-1835 for help. We can tell you your username and reset your password.
15. I signed up to volunteer, but I never heard back from anyone.
If your online registration was saved and submitted (very end of the registration page) you should have received both an onscreen and an email confirmation (and a text confirmation if you signed up for that option) immediately following your submission. Please be sure to check your SPAM folder and add SKCClinic@seattlecenter.org to your safe senders list. If you still can’t find it, please contact SKCClinic@seattlecenter.org or call 206-615-1835.
16. What is the length of a day/shift for volunteers? What time do I have to arrive?
It will vary by assignment, but for some assignments the day is not broken into shifts because it impacts efficiency and reduces the numbers of patients that can be served. The full length of a shift (check-in time – end time) is shown next to each assignment in the online registration system.
The Clinic itself begins admitting patients to register at 6:30 AM and generally lasts until 6 PM. Volunteers are also needed to help with set-up and take-down in the days before and after the Clinic. These opportunities often have shorter hours.
17. Can I volunteer for more than one shift in a day?
Yes. The registration system, however, does not allow you to select more than one shift in a day. Instead, just sign up for the first shift that you can attend and then plan to stay on for the second shift of the same assignment. We’re always glad to accommodate volunteers who want to continue working.
18. I want to view, change or cancel my registration. How do I do this?
Go to seattlecenter.org/volunteers and find the blue CLICK TO SIGN UP button; this takes you back to the registration page. Follow the instructions at the top of the page.
Click the red RECALL MY INFORMATION button at the top of the page to log in with your username and password. You will be taken to a dashboard where you can click to UPDATE your personal information, REGISTER for a specific event, EDIT an existing event registration, or CANCEL your event participation entirely.
Be sure to click SAVE AND SUBMIT at the end of the registration form. If you are having problems, please email SKCClinic@seattlecenter.org or call 206-615-1835.
19. What is the wait list in volunteer registration?
When reviewing the list of assignments, if you see the term “Waiting List” next to an assignment name that means it is currently full. In this case you have 3 options:
- Choose a different assignment.
- Choose that assignment and be put on a wait list. If you are only on the wait list, you are not scheduled to participate unless an opening occurs.
- Choose that assignment and be put on a wait list and then select an alternate assignment. In this case you are scheduled for the alternate assignment unless an opening occurs for your wait-listed assignment. If you choose to be on the wait list, we highly recommend you select an alternate assignment so you can still participate.
If an opening becomes available in your wait list assignment and you are moved into it, you will receive an email notice of this change and any alternate assignment will be canceled.
20. I am not a licensed healthcare professional. Can I volunteer?
Yes! We need over 400 General Support volunteers each day of the Clinic to help with patient registration, escorting patients, managing lines and waiting areas, providing interpretation, distributing snacks etc. Don’t forget the set-up and take-down needs in the days before and after the Clinic.
21. I am licensed in a state other than Washington. Can I still volunteer?
Yes, by law U.S. licensed healthcare practitioners from out-of-state can volunteer for up to 30 days per year at free health clinics or events. Volunteers must read and complete this Washington State Department of Health online attestation form no less than 10 working days before the event: https://fortress.wa.gov/doh/opinio/s?s=VOLATT
22. I’m studying to be a healthcare professional, but I’m still in school. Can I volunteer?
Yes, we welcome student participation, however student spaces are limited, and students may be restricted in their involvement in patient care. The criteria for student participation also vary by discipline. You’ll find more details on the volunteer registration site accessed through seattlecenter.org/volunteers.
Students who do not meet the stated requirements, or if student assignments are full, are encouraged to participate as General Support volunteers so they can still experience and contribute to the Clinic. Students fluent in other languages are also needed as interpreters.
23. Can I volunteer with a group of friends or colleagues?
Yes, many groups or offices volunteer on the same day. Each person must register individually. Where you are scheduled to work may differ according to the assignment you are filling, but there will be opportunities for you to interact with your friends and colleagues during the day. List your organization/employer in the registration system so we know you’re there together.
We welcome having healthcare professionals work with your regular team (e.g., dentists who want to work chairside with dental assistants from your office). You each need to register individually, but you can indicate if you plan to work directly with someone from your office. Also list your organization/employer in the registration system so we know what team you’re with.
24. I’m a staff member of a partner organization. Do I still need to sign up?
Yes. Regardless of compensation status from your organization, you are still considered a volunteer by the Clinic and will need to complete the same registration process as other volunteers.
25. I can’t make it to all four days of the Clinic, can I still volunteer?
Yes. We ask that you volunteer for at least a full shift on one day—additional days are optional, but keep in mind that we need a lot of volunteers! Please encourage friends and colleagues to participate too. Don’t forget the set-up and take-down needs in the days and weeks before and after the Clinic.
26. Can my child come and/or volunteer with me?
For legal reasons, all volunteers must be at least 18 years of age. If your child meets this age limit and wants to come with you, they must register as a full-fledged volunteer. Depending on circumstances we may be able to place you in related assignments, but we cannot make any guarantees that you will be able to work together.
27. What is a General Support volunteer? What will I be doing if this is my role?
General Support volunteers are instrumental in the operation of the Clinic. You may select assignments such as patient registration, patient escort, waiting area monitor, volunteer check-in, paperwork processing, supply restocking, etc. We also have a pool of volunteers called General Support – As Assigned, who we place in assignments where people are most needed (organizers may do this in advance of the Clinic or on the event day itself).
We also need help during set-up and take-down in the days before and after the Clinic. Special skills and/or ability to lift heavy objects are not required. You might help sort and inventory supplies, assemble kits, lay out instruments, put up signs, etc.
If you are a healthcare professional who is unable to work in a clinical capacity, or if assignments in your field are full, you are more than welcome to volunteer in a General Support capacity. Your healthcare expertise often proves useful even in these assignments.
28. What is involved in the early morning assignments?
Early morning volunteers are the first people that patients encounter and as such they set the stage for a positive Clinic experience. Beginning at 12:30 AM, Fisher Pavilion will open for patients to take shelter and get in line. If you are a General Support volunteer you will be answering patient questions, providing information about what patients will experience during the Clinic, giving directions, monitoring the waiting area, distributing snacks and water, helping with bag check, etc.
For community resource providers, this is when you will have the most captive audience. Patients have time on their hands while waiting for admission to the Clinic.
Seattle Center staff and security are on site to manage the early morning operation overall. Food and beverages will be provided for early morning volunteers.
29. Where can I learn more about the different volunteer assignments?
Find more information about assignments at seattlecenter.org/skcclinic/assignments
30. I’m a healthcare professional, so why do I also see General Support assignments listed in the volunteer registration?
We make General Support (G) assignments open to any volunteer. Sometimes assignments for healthcare professionals may be full, or maybe you prefer not to work in a clinical capacity but would still like to participate in the Clinic. In other cases, such as set-up, since we’re not treating patients on those days, your profession isn’t needed. However, your capable hands and even healthcare expertise are still very useful in a General Support capacity.
31. Do I need professional liability (malpractice) insurance for this event?
It is up to each individual practitioner to ensure they have, or that they secure, malpractice insurance that covers their work in the Clinic. If your malpractice insurance is provided by your employer, in many cases it won’t cover you outside of your place of employment. It is your responsibility to confirm if it does.
If your current malpractice insurance doesn’t cover you in this setting, or you are at all in doubt, many U.S. licensed healthcare professionals can apply for free malpractice insurance, paid for by the Department of Health, through the Volunteer and Retired Provider Program. Seattle/King County Clinic is an approved site. Details at wahealthcareaccessalliance.org/volunteers.
Patients will sign a liability waiver that helps to protect all volunteers but does not alleviate the need for malpractice insurance. This Clinic is an approved mission of the Public Health and Medical Reserve Corps, and members who volunteer will be covered under that program.
32. I’m a healthcare professional. If I volunteer at the Clinic, do I have to provide patient follow-up care?
No. We are seeking Washington State providers willing to see patients who require urgent follow-up care (free or sliding-scale), but as a volunteer at the Clinic you are not obligated to provide follow-up care. Any Washington State provider who is willing to take clinic referrals, whether or not they volunteer at the Clinic, should contact SKCClinic@seattlecenter.org
33. Can I volunteer as an interpreter, even if I’m not trained or medically certified?
Yes! Interpreters do not need to be trained or medically certified, just fluent in speaking the language. Interpreters are needed to help patients register, navigate throughout the building, and understand the overall process. The top languages needed for interpretation are Spanish, Mandarin, Cantonese, Vietnamese, Amharic and ASL. We utilize InDemand Interpreting for remote video and phone interpretation for healthcare-related conversations. Interpreters should not register as volunteers on the same date they accompany a friend or family member as a patient.
34. If I volunteer, can I also attend the Clinic as a patient?
Yes, but not on the same day. If you choose to come on a different day you must pursue the same process as any other patient by waiting in line to get a ticket, etc. Please be sure you are not wearing your volunteer t-shirt, badge or any other items that make you look like a volunteer. Volunteers will not be given admission tickets, registration paperwork or any services dedicated for patients.
35. If I volunteer, will I need to bring my own food?
No, all volunteers at the Clinic will be fed meals and snacks. If you have special dietary needs, you may choose to bring your own food as we may not be able to meet those needs.
36. Is lodging available?
Yes, we will arrange for group rates at nearby hotels. We will also track people who have, or are looking for, room sharing options. The most up-to-date information is available at seattlecenter.org/volunteers.
37. Will there be security?
Yes, there will be both police and campus security onsite. Still, we ask that volunteers leave valuables at home. Only bring with you what is absolutely necessary, always maintain important items on your person for safekeeping. The parking garage is monitored, but to help prevent break-ins please keep items out of sight. We are not responsible for lost, stolen or damaged possessions.
38. What else can I expect as a volunteer?
Past volunteers have declared this experience to be fun and rewarding, and we hope you’ll agree!
Volunteers will receive an email with a link to orientation and reference materials a few weeks prior to your participation. This will address everything from how to get here, area hotels with group rates, the location for free volunteer parking, when and where to check-in, what to bring, as well as information specific to your volunteer assignment. Please be sure to read through these materials even if you volunteered last year as information may have changed. We want you to be fully informed about what to expect before arriving.
Short onsite orientations will be given by area leadership at the start of each day. Late cancellations and no-shows impact the number of patients we are able to serve. If you discover you are unable to participate, please be sure to cancel your registration online or contact us as soon as possible so we can find someone else to fill your assignment.
39. Can I be seen at the Clinic? How do I get admitted?
All are welcome. The only requirement for seeking care at the Clinic is waiting your turn in line at the start of each day to get a free admission ticket. Ticket quantities are limited.
40. Is there any cost?
No, all onsite Clinic services are free.
41. Will my income, insurance, housing or immigration status disqualify me from receiving care?
No. All patients regardless of income, insurance, housing or United States citizenship status are eligible to receive care on a first-come, first-served basis. Patients will not be asked for documentation of any type when being admitted to the Clinic.
42. Are healthcare providers and volunteers LGBTQ competent and welcoming?
The Clinic welcomes the LGBTQ community. Our core principles include that all people (patients, volunteers, guests and staff) are treated with compassion and respect. We do our best to reinforce this in orientation materials and onsite training and are pleased by the positive feedback we have received from patients about how they were treated. We also encourage volunteers to learn about populations unfamiliar to them by reading informational materials we provide. Many healthcare providers indicate on their registration that they are LGBTQ competent; however, with more than 750 volunteers per day, we cannot be certain that all volunteers have that competency.
43. What time do I need to get in line?
The line will be located inside Fisher Pavilion on the Seattle Center campus (corner of 2nd Ave North and Thomas Street). Fisher Pavilion will open at 12:30 AM for anyone who arrives early. Tickets will be distributed starting at 5:00 AM in line order (only one ticket per person). Tickets are limited to how many patients we can see that day. We will admit people in numerical order into the Clinic starting at 6:30 AM. It may take 4 hours to get everyone with a ticket admitted into the Clinic.
44. Will there be chairs when I’m in line?
Yes, chairs are available, and the line is inside Fisher Pavilion.
45. Is Fisher Pavilion safe?
Yes, there will be security personnel patrolling Fisher Pavilion and its perimeter. It is well lit, heated and includes bathrooms.
46. I’m disabled/elderly, and I can’t get in line that early.
We know it is difficult for many people in all types of circumstances to get in line early in the morning, but we only have the one admission process. You may send someone to stand in line for you to get a ticket (but they will only be able to get one ticket, not one for you and one for themselves), but you must be present and be in possession of that ticket when the ticket number is called to be admitted to the Clinic. We have no way of estimating when the number will be called; it may take 4 hours to call all the numbers and admit people into the building. Your arrangement with this person is your responsibility, so be sure that you have a good way of communicating with them. The volunteers at the Clinic will not be able to track this person down or hold a place for you.
47. What can I expect after I get a ticket? How will the day progress?
- Before being given an admission ticket you will be asked what type(s) of care you are seeking. You can choose dental and medical care OR vision and medical care OR just one type of care in a single day. You cannot seek dental and vision care in the same day.
- Once you have your ticket, you can wait in Fisher Pavilion until it’s close to the time for your admission to the Clinic, or you may leave the area and come back.
- Beginning at 6:30 AM, numbers will be called in groups in Fisher Pavilion and you will be escorted to the Clinic. You cannot enter until your number is called; it may take 3 or 4 hours for all numbers to be called.
- First, you’ll go to registration where a volunteer will ask your name, age, height, weight and other basic information to start your Clinic healthcare record.
- After registration, you will meet with a healthcare professional. The healthcare professional will take your blood pressure, temperature, and medical history. Your blood pressure and glucose must be within certain limits for you to receive dental care. This is for your safety. DO NOT fast for lab tests.
- Clinic staff will give you paperwork for the areas (dental, medical or vision) you can visit today. You can choose which of these you want to go to first.
- At the start of each area (dental, medical or vision), you’ll meet with a healthcare professional. That person will determine your treatment plan based on your most critical needs and the availability of services. You may not get all the services that you want or that are offered if many people need the same service. You can come back on another day to try to get additional services, but you must start the process over again by waiting in line to get a ticket.
- For each service, you will get in line and be seen on a first-come, first-served basis (it is not based on your original admission number).
- Before leaving a care area (dental, medical or vision), stop at the Checkout Station to turn in your healthcare record for that area.
- Then you can go to your second authorized area, if time allows.
48. What happens if my ticket number is called and I’m not there?
If it’s within one hour of when your ticket number was originally called, you will still be admitted. If it’s more than one hour since your ticket number was called, you may not be admitted.
49. Will I still get services if I get one of the last tickets for the day?
It depends. If you have one of the last tickets and you aren’t admitted until very late morning or early afternoon, there is a chance you might not get the service you came for that day if the wait inside for that service is very long. If you are in line for a specific service and we aren’t able to treat you that day, you will be scheduled to return on another day for that service.
50. What if I don’t get a ticket?
Unfortunately, the number of patients we can admit is limited and every person in line may not get a ticket. You can come back the next day to try again.
51. What services will be provided?
Patients may seek dental and medical care OR vision and medical care OR just one type of care in a single day. Patients cannot seek dental and vision care in the same day.
Due to limited time and high demand, patients may not get all of the treatments offered in a single care area (dental, medical or vision). A treatment plan will be determined by a healthcare professional based on the patient’s most critical needs and the availability of services. Patients can come back on another day to try and get additional services, but they must start the process all over again by waiting in line to get a ticket.
- DENTAL: Fillings, extractions, x-rays, deep cleanings
- MEDICAL: Physical exams, x-rays, mammograms, ultrasounds, select lab tests, immunizations, foot and wound care, dermatology, physical and occupational therapy, acupuncture and chiropractic care, nutrition counseling, behavioral health, and more
- VISION: Vision screenings, complete eye exams, reading glasses and prescription eyeglasses. Bring a current eyeglass prescription (no older than one year) to skip the exam and just get the eyeglasses. Patients will be able to return on a specified date to pick up their prescription eyeglasses or have their prescription eyeglasses mailed to them.
- RESOURCES: social work, help with health insurance, and more
Any patient under age 18 must have a parent or legal guardian with them during registration and services. Exceptions may be made under the Mature Minors Doctrine for youth ages 13 and above who are not in contact with a parent or legal guardian.
52. What services will NOT be provided?
- DENTAL: Bridges, complex extractions including wisdom teeth, dentures, implants, orthodontics, root canals on molars, sedation, teeth whitening
- MEDICAL: Biopsies, casts, CT scans, stitches/sutures, immunizations for children under 18 years of age, admission to a treatment facility, MRIs, new prescriptions for behavioral health medications
- VISION: Contact lenses, sunglasses
- Narcotics or narcotic prescriptions
53. Will prescriptions for medications be issued?
A licensed healthcare provider may issue a prescription if a patient’s condition warrants it. Most likely these are for immediate needs, not long-term treatment. Prescriptions for medical marijuana, narcotics and new behavioral health medications will not be issued. Medications are not dispensed onsite. No narcotics are onsite.
54. Do I need to fast for lab tests?
55. Does the Clinic offer pediatric services?
Yes, we do treat children, but we cannot guarantee they’ll be seen by a pediatric specialist.
56. What happens if I’m not able to get all the services I want?
You can come back on another day to try and get additional services, but you must wait in line again to get a ticket. If you get a ticket, you will have an abbreviated registration process once you are admitted because we will already have your information from the prior day(s).
57. What if I need follow-up care after my visit to the Clinic? Does the Clinic provide referrals?
If a provider from the Clinic recommends that you seek follow-up care for a specific treatment or service, social workers and other resource professionals will help to you to identify places you can go for care. It is your responsibility to schedule any follow-up appointments. Also, the Clinic is not responsible for any fees or issues related to care that you seek outside of the Clinic.
58. Can I bring my pet?
For health and sanitation reasons, only legal service animals will be allowed in the Clinic. Pet sitting will be available in Fisher Pavilion.
59. Will I be fed while waiting for care?
No, please come prepared with food, water and any medications you need to take during the day. Once you are admitted to the Clinic, you will be able to leave and re-enter throughout the day if you need to get food or medications, but if you are in line for Clinic services you will lose your place by leaving the building and will need to go to the end of the line when you return. If you have a companion with you, it is suggested that if possible, they leave to pick up food or other items you may need so that you can keep your place in line.
60. What should I bring to the Clinic?
Be prepared for a long day. Your comfort is your responsibility. We suggest you bring plenty of food and water, any medications you require, warm and comfortable clothing, and some kind of entertainment (books, magazines, etc.). You do not need ID or proof of immigration status for the Clinic. No illegal drugs, alcohol or weapons are allowed onsite.
61. Will I be able to come and go from the Clinic throughout the day?
Yes, once you are admitted to the Clinic and have appropriate Clinic identification, you will be able to leave and re-enter throughout the day, but if you are in line for a particular care area or service you will lose your place by leaving the building and will need to go to the end of the line for that care area or service when you return. If you have a companion with you, it is suggested that if possible, they leave to pick up food or other items you may need so that you can keep your place in line.
62. Can I have someone accompany me into the Clinic?
Yes, guests must initially enter the Clinic at the same time as the patient they are accompanying in order to receive appropriate Clinic identification. After that, guests will be able to leave and re-enter the Clinic throughout the day but will not be able to receive Clinic healthcare services.
63. Will there be a place to store my large belongings?
Yes. When you arrive in line at Fisher Pavilion there will be a bag check for larger items that you may not want to carry with you all day such as sleeping bags, carts, or other heavy or cumbersome items. Please keep anything with you that you will need throughout the day such as food, water, or extra layers of clothing.
64. Is transportation or parking provided?
Transportation is not provided, but more information on how to get to Seattle Center using public transportation is available at seattlecenter.com/visitor-info/getting-here. Patient parking is provided for free in the Mercer Street Garage (650 3rd Ave North).
65. Is childcare (daycare service) available?
No. You can bring children with you, even if they are not seeking services, but their care is your responsibility. Please plan for how to pass the time with them and make sure you have food and activities to keep them satisfied.
66. Are interpreters available?
67. Do I have to be concerned about my immigration status?
All are welcome! Patients DO NOT need ID or proof of immigration status. The Clinic does not share private information without patient consent. Seattle/King County Clinic is a sensitive location as defined by Immigration and Customs Enforcement (ICE).
ICE Statement on Sensitive Locations (www.ice.gov)
The ICE sensitive locations policy, which remains in effect, provides that enforcement actions at sensitive locations should generally be avoided, and require either prior approval from an appropriate supervisory official or exigent circumstances necessitating immediate action. DHS is committed to ensuring that people seeking to participate in activities or utilize services provided at any sensitive location are free to do so without fear or hesitation.
Locations treated as sensitive locations under ICE policy would include, but are not limited to:
- Schools, such as known and licensed daycares, pre-schools and other early learning programs; primary schools; secondary schools; post-secondary schools up to and including colleges and universities; as well as scholastic or education-related activities or events, and school bus stops that are marked and/or known to the officer, during periods when school children are present at the stop;
- Medical treatment and health care facilities, such as hospitals, doctors’ offices, accredited health clinics, and emergent or urgent care facilities;
- Places of worship, such as churches, synagogues, mosques, and temples;
- Religious or civil ceremonies or observances, such as funerals and weddings; and
- During a public demonstration, such as a march, rally, or parade.
68. I am worried about new “public charge” policies announced by the federal government. Will my ability to get or renew a green card be affected if I seek services at Seattle/King County Clinic?
No. Receiving services from Seattle/King County Clinic will not affect your ability to get or renew a green card. Seattle/King County Clinic is not a federal government program and it is not connected to any federal government funding. The services provided at this Clinic are outside of the “public charge” rules.
Additionally, Seattle/King County Clinic does not report any information collected from patients to the government. The Clinic also does not ask for any I.D. or immigration status documentation. Patients do not need to give any personal information to get services at Seattle/King County Clinic. Clinic staff may ask patients for a mailing address if patients need to receive laboratory results or eyeglasses, but patients do not need to give their personal address, rather may provide any address where they can access mail.
The Seattle Office of Immigrant and Refugee Affairs has additional information about the public charge issue: seattle.gov/oira/publiccharge
69. Will I be able to get help with health insurance?
Yes. Health insurance is not needed to be treated at the Clinic. We will have people who are able to assist you in learning more about your health insurance options and to help get you enrolled.
70. Do I need to bring a copy of my healthcare records?
No. However, if you bring an authorized prescription for eyeglasses that is less than 1 year old, you can skip the eye exam and go straight to the optical section to choose your eyeglasses.
71. I was a patient in previous years. How do I get a copy of my healthcare records?
Visit seattlecenter.org/skcclinic/patient-records/ to download the request form. Complete and submit the form according to the instructions provided.
72. I have a current healthcare need, do you know of other places that can help?
Yes, please go to seattlecenter.org/patients to find lists of other healthcare resources by county in Washington State.