SEATTLE/KING COUNTY CLINIC
OCTOBER 26 – 29, 2017 at Seattle Center

FREQUENTLY ASKED QUESTIONS

General | Volunteers | Patients | En Español

GENERAL INFORMATION:

 

1. What is the Seattle/King County Clinic and who is behind it?

The Clinic is a volunteer-driven, 4-day, October healthcare event in KeyArena at Seattle Center that provides free dental, vision, and medical care to underserved and vulnerable populations. It is a community endeavor led by Seattle Center and produced in collaboration with many partner organizations.

2. Who is eligible to receive services? Is it limited to residents of Seattle and King County?

No, it is not limited to residents of Seattle and King County. The Clinic is targeted at people who are uninsured or under-insured. The only requirement to receive service is that a person waits their turn in line to get a free admission ticket at the beginning of each Clinic day.

3. I'm interested in volunteering. How do I sign up?

Please sign up on our volunteer roster.  Go to seattlecenter.org/volunteers and find the blue CLICK TO SIGN UP button. Complete all information on the form, including the EVENT section, then save and submit the form. You will receive an email confirming your participation.

4. When is the next Clinic going to take place?

October 26 – 29, 2017

5. Who pays for the Clinic?

Seattle Center, the Clinic’s non-profit fiscal agent Seattle Center Foundation, and Clinic partners collaborate to raise the money and resources needed to produce the Clinic. The annual base budget is approximately $750,000. With this foundation, the Clinic is able to provide more than $3.5 million in care to patients. 

6. Are any of the services billed to insurance, by the healthcare practitioners or the Clinic?

No. All of the healthcare practitioners at the Clinic are volunteers, and they provide their services without compensation.

7. How can I make a donation?

Thank you for considering a donation – any amount helps!  Donations can be made by clicking the yellow DONATE button in the upper right-hand corner of the Clinic webpage seattlecenter.org/skcclinic

8. I have equipment and supplies that I would like to donate. How can I do that?

Please email SKCClinic@seattlecenter.org and let us know what you have available, in what quantity and in what condition so we can evaluate whether it is something that we can use at the Clinic.

9. I was a patient in 2014, 2015, or 2016. How do I get a copy of my healthcare records?

Visit seattlecenter.org/patient-records/ to download the appropriate form respective to the year(s) you attended. Complete and submit the form according to the instructions provided.

10. I have a current healthcare need, do you know of other places that can help?

Yes, please go to seattlecenter.org/patients to find lists of other healthcare resources by county in Washington State.

11. Where can I learn more about the Clinic?

Visit our homepage at seattlecenter.org/skcclinic to read our Final Reports, view videos or find links to other media stories. You can also visit our Facebook page to see pictures.

VOLUNTEER INFORMATION:

12. I'm interested in volunteering. How do I sign up?

Please sign up on our volunteer roster.  Go to seattlecenter.org/volunteers and find the blue CLICK TO SIGN UP button. Complete all information on the form, including the EVENT section, then save and submit the form. You will receive an email confirming your participation.

13. I volunteered last year, do I need to register again?

Yes and no. If you previously signed up online through seattlecenter.org/volunteers then you do not need to complete the entire online registration form again. However, you will need to log in and select which event(s), day(s) and assignment(s) you want this year. 

To select your event(s), day(s) and assignment(s), click the blue CLICK TO SIGN UP button. Once you’ve been redirected to the registration page, click the red button at the top to login with your username and password. You will be taken to a dashboard where you can click to UPDATE your personal information, REGISTER for a specific event, EDIT an existing event registration, or CANCEL your event participation entirely.

14. I followed the instructions on the registration page to log in and retrieve my information, but it's not working. What do I do?

We prefer that you don’t fill out and submit a completely new registration. Instead, please contact SKCClinic@seattlecenter.org or 206-615-1835 for help. We can tell you your username and reset your password.

15. I signed up to volunteer, but I never heard back from anyone.

If your online registration was saved and submitted (very end of the registration page) you should have received an email confirmation (and a text confirmation if you signed up for that option) immediately following your submission. Please be sure to check your SPAM folder and add SKCClinic@seattlecenter.org to your safe senders list. If you still can’t find it, please contact SKCClinic@seattlecenter.org or call 206-615-1835.

16. What is the length of a day/shift for volunteers? What time do I have to arrive?

It will vary according to assignment, but for many assignments the day is not broken into shifts because it impacts efficiency and reduces the numbers of patients that can be served. The full length of a shift (start time – end time) is shown next to each assignment in the online registration system.

The Clinic itself begins admitting patients to register at 6:30 AM and generally lasts until 6 PM. Volunteers are also needed to help with preparation, set up, take down and wrap-up in the days and weeks before and after the Clinic. These opportunities often have shorter hours. 

17. Can I volunteer for more than one shift in a day?

Yes. The registration system, however, does not allow you to select more than one shift in a day. Instead, just sign up for the first shift that you can attend and then plan to stay on for the second shift. We’re always glad to accommodate volunteers who want to continue working.

18. I want to see, change or cancel my registration. How do I do this?

Go to seattlecenter.org/volunteers and find the blue CLICK TO SIGN UP button; this takes you back to the registration page. Follow the instructions at the top of the page.

Click the red button at the top of the page to log in with your username and password. You will be taken to a dashboard where you can click to UPDATE your personal information, REGISTER for a specific event, EDIT an existing event registration, or CANCEL your event participation entirely.

Be sure to click SAVE AND SUBMIT at the end of the registration form. If you are having problems, please email SKCClinic@seattlecenter.org or call 206-615-1835. 

19. What is the wait list in volunteer registration?

If your preferred assignment is full, you may see a wait list option. If you join the wait list and are moved from it into a vacant assignment, you will be notified of the change by email. Please note, if you are only on the wait list and are not moved into a vacant assignment then you are not scheduled to participate

If you select the wait list you can also (not required) choose an alternate assignment in case an opening in your preferred assignment doesn’t become available. In this case, you are officially scheduled for the alternate assignment and we are planning on you to fill that role. If an opening in your preferred assignment becomes available and you are pulled from the wait list, you will automatically be canceled from your alternate assignment and notified of this change via email.

20. I am not a licensed healthcare professional. Can I volunteer?

Yes! We need over 300 “general support” volunteers each day of the Clinic to help with patient registration, food service, escorting patients, managing lines and waiting areas, providing interpretation, etc. Don’t forget the preparation, set up, take down and wrap-up needs in the days and weeks before and after the Clinic. 

21. I am licensed in a state other than Washington. Can I still volunteer?

Yes, by law U.S. licensed healthcare practitioners from out-of-state can volunteer for up to 30 days per year at free health clinics or events. Volunteers must read and complete this Washington State Department of Health online attestation form no less than 10 working days before the event: https://fortress.wa.gov/doh/opinio/s?s=VOLATT 

22. I’m studying to be a healthcare professional, but I’m still in school. Can I volunteer?

Yes, we welcome student participation, however student spaces are limited and students may be restricted in their involvement in patient care. The criteria for student participation also varies by discipline. Disciplines include dentistry, dental hygiene, dental assisting, medical, nursing, pharmacy, ophthalmology, optometry, opticianry, behavioral health, nutrition and social work.  You’ll find more details on the volunteer registration site accessed through seattlecenter.org/volunteers.

Students who do not meet the stated requirements, or if student assignments are full, are encouraged to participate as General Support volunteers so they can still experience and contribute to the Clinic.

23. Can I volunteer with a group of friends or colleagues?

Yes, many groups or offices volunteer on the same day. Each person must register individually. Where you are scheduled to work may differ according to the assignment you are filling, but there will be opportunities for you to interact with your friends and colleagues during the day. List your organization/employer in the registration system so we know you’re there together.

We welcome having healthcare professionals work with your regular team (i.e. dentists who want to work chairside with hygienists and dental assistants from your office).  You each need to register individually, but you can indicate if you plan to work directly with someone from your office. Also list your organization/employer in the registration system so we know what team you’re with.

24. I'm a staff member of a partner organization. Do I still need to sign up?

Yes. Regardless of compensation status from your organization, you are still considered a volunteer by the Clinic and will need to complete the same registration process as other volunteers.

25. I can’t make it to all four days of the Clinic, can I still volunteer?

Yes. We ask that you volunteer for at least one full day/shift—additional days are optional, but keep in mind that we need a lot of volunteers! Please encourage friends and colleagues to participate too. Don’t forget the preparation, set up, take down and wrap-up needs in the days and weeks before and after the Clinic. 

26. Can my child come and/or volunteer with me?

For legal reasons, all volunteers must be at least 18 years of age. If your child meets this age limit and wants to come with you s/he must register as a full-fledged volunteer. Depending on circumstances we may be able to place you in related assignments, but we cannot make any guarantees that you will be able to work together.

27. What is a General Support volunteer? What will I be doing if this is my role?

General Support volunteers are instrumental in the operation of the Clinic. You may be select assignments such as patient registration, patient escort, waiting area monitor, volunteer check-in, paperwork processing, supply restocking, etc. We also have a pool of volunteers called General Support As Assigned who we place in assignments on the day of the Clinic according to where people are most needed. In this capacity, you may be moved into a few General Support assignments throughout the day.

We also need help during preparation, set up, take down and wrap-up in the days and weeks before and after the Clinic. Special skills and/or ability to lift heavy objects are not required.  You might help sort and inventory supplies, assemble kits or mailings, lay out instruments, put up signs, etc.

If you are a healthcare professional who is unable to work in a clinical capacity, or if assignments in your field are full, you are more than welcome to volunteer in a General Support capacity.  Your healthcare expertise often proves useful even in these assignments. You can learn more about some of these assignments here: seattlecenter.org/assignments

28. What is involved in the early morning assignments?

Early morning volunteers are the first people that patients encounter and as such they set the stage for a positive Clinic experience. Beginning at 12:30 AM, the Fisher Pavilion will open for patients to take shelter and get in line. If you are a General Support volunteer you will be answering patient questions, providing information about what patients will experience during the Clinic, giving directions, monitoring the waiting area, distributing snacks and water, helping with bag check, etc. If you are a healthcare professional, you will be monitoring patients for any conditions or circumstances that may need to be addressed before entering the Clinic.

For Health Insurance Navigators, Social Workers, and other community resource providers, this is when you will have the most captive audience. Patients have time on their hands while waiting for admission to the Clinic. Once inside, the wait times and treatment can take their toll and patients may be less inclined to sit with you to explore resources that are available to them.

Seattle Center staff and security are onsite to manage the early morning operation overall. Food and drinks will be provided for early morning volunteers. 

29. Where can I learn more about the different volunteer assignments?

Find more information about assignments here: seattlecenter.org/assignments

30. I’m a healthcare professional, so why do I also see General Support assignments listed in the volunteer registration?

We make General Support assignments open to any volunteer. Sometimes assignments for healthcare professionals may be full, or maybe you prefer not to work in a clinical capacity but would still like to participate in the Clinic. In other cases such as set-up, since we’re not treating patients on those days, your profession isn’t needed. However, your capable hands and even healthcare expertise are still very useful in a General Support capacity.

31. Do I need to buy professional liability (malpractice) insurance for this event?

It is up to each individual practitioner to ensure that they have, or that they secure, malpractice insurance that covers their work in the Clinic.

Patients will sign a liability waiver that helps to protect all volunteers. The Washington State Good Samaritan Law also indemnifies licensed healthcare providers who are volunteering their services without expectation of compensation in community healthcare settings from civil liability, other than acts or omissions constituting gross negligence or willful misconduct.

This Clinic is an approved mission of the Public Health and Medical Reserve Corps, and members who volunteer will be covered under that program.

If your current malpractice insurance doesn’t cover you in this setting, many U.S. licensed  healthcare professionals can apply for free malpractice insurance, paid for by the Department of Health, through the Volunteer and Retired Provider Program. Seattle/King County Clinic is an approved site. Applications must be submitted by October 9. Details at https://www.wahealthcareaccessalliance.org/volunteers

32. I’m a healthcare professional. If I volunteer at the Clinic, do I have to provide patient follow-up care?

No. We are seeking Washington State providers willing to see patients who require urgent follow-up care (free or sliding-scale), but as a volunteer at the Clinic you are not obligated to provide follow-up care.

Any Washington State provider who is willing to take clinic referrals, whether or not they volunteer at the Clinic, should contact SKCClinic@seattlecenter.org

33. If I volunteer, can I also attend the Clinic as a patient?

Yes, but not on the same day. If you choose to come on a different day you must pursue the same process as any other patient by waiting in line to get a ticket, etc. Please be sure you are not wearing your volunteer t-shirt, badge or any other items that make you look like a volunteer. Volunteers will not be given admission tickets, registration paperwork or any services dedicated for patients. 

34. Will I need to bring my own food?

No, all volunteers at the Clinic will be fed meals and snacks. If you have special dietary needs you may choose to bring your own food as we may not be able to meet those needs.

35. Is lodging available?

Yes, we will arrange for group rates at nearby hotels. We will also track people who have, or are looking for, room sharing options. The most up-to-date information is available at seattlecenter.org/volunteers.

36. Will there be security?

Yes, there will be both police and campus security onsite. Still, we ask that volunteers leave valuables at home. Only bring with you what is absolutely necessary, maintain important items on your person at all times for safekeeping. Parking garages are also monitored, but to help prevent break-ins please keep items out of sight. We are not responsible for lost, stolen or damaged possessions.

37. What else can I expect as a volunteer?

Past volunteers have declared this experience to be fun and rewarding, we hope you’ll agree!

Volunteers will receive orientation materials via email (also available online at seattlecenter.org/volunteers) a few weeks prior to your participation. This will address everything from how to get here, area hotels with group rates, the location for free volunteer parking, when and where to check in, what to bring, as well as information specific to your volunteer assignment. Please be sure to read through these materials even if you volunteered last year as information may have changed. We want you to be fully informed about what to expect before arriving.

Short onsite orientations will be given by area Directors or Leads at the start of each day. For some areas, you are only required to attend the onsite orientation on the first day that you participate in that area or specific assignment. After that, you’ll need to check-in with the Director or Lead each day so they know you’ve arrived, but you won’t need to sit through the complete orientation again. Check with your Director or Lead about whether you need to attend the onsite orientation on subsequent days.

Late cancellations and no shows impact the number of patients we are able to serve. If you discover you are unable to participate, please be sure to cancel your registration online or contact us as soon as possible so we can find someone else to fill your assignment.

PATIENT INFORMATION

38. Can I be seen at the Clinic? How do I get admitted?

The only requirement for seeking care at the Clinic is waiting your turn in line at the start of each day to get a free admission ticket. Ticket quantities are limited.

39. Is there any cost?

No, all onsite Clinic services are free.

40. Will my income, insurance or immigration status disqualify me from receiving care?

No. All patients regardless of income, insurance, or United States citizenship status are eligible to receive care on a first-come, first-served basis. Patients will not be asked for documentation of any type when being admitted to the Clinic.

41. What time to I need to get in line?

The line will be located inside Fisher Pavilion, on the corner of 2nd Ave North and Thomas Street on the Seattle Center campus. Fisher Pavilion will open at 12:30 AM for shelter. Tickets will be distributed starting at 5:00 AM in line order (only one ticket per person).  Tickets are limited to how many patients we can see that day – we hope for 1000 patients per day, but it will depend on how many healthcare professionals have volunteered. We will admit people in numerical order into the Clinic (in KeyArena) starting at 6:30 AM.  It may take 4 hours or more to get everyone with a ticket admitted into the Clinic.

42. Will there be chairs when I'm in line?

Yes, chairs are available and the line is indoors.

43. Is Fisher Pavilion safe?

Yes, there will be security personnel patrolling the building and its perimeter, and Fisher Pavilion is well-lit, heated, and has bathrooms.

44. I'm disabled/elderly, and I can't get in line that early.

We know it is difficult for many people in all types of circumstances to get in line early in the morning, but we only have the one admission process. You may send someone to stand in line for you to get a ticket (but they will only be able to get one ticket, not one for you and one for themselves), but you must be present and be in possession of that ticket when the ticket number is called to be admitted to the Clinic.  We have no way of estimating when the number will be called; it may take 4 hours or more to call all of the numbers and admit people into the building. Your arrangement with this person is your responsibility, so be sure that you have a good way of communicating with them. The volunteers at the Clinic will not be able to track this person down or hold a place for you.

45. What can I expect after I get a ticket? How will the day progress?

  • Before being given an admission ticket you will be asked what type(s) of care you are seeking. You can choose dental and medical care OR vision and medical care OR just one type of care in a single day.  You cannot seek dental and vision care in the same day.
  • Once you have your ticket, you can wait in Fisher Pavilion until it’s close to the time for your admission to the Clinic in KeyArena, or you may leave the area and come back.
  • Beginning at 6:30 AM, ticket numbers will be called in groups at the east doors of KeyArena. You cannot enter until your number is called; it may take 3 or 4 hours or more for all numbers to be called.  It is possible that you will not get the service you want if you register in the late morning or early afternoon and the wait for the service is very long.  If that happens, you will be registered and scheduled to return on another day for that service.
  • First, you’ll go to registration where a volunteer will ask your name, age, height, weight and other basic information to start your Clinic healthcare record.
  • After registration, you will meet with a healthcare professional. The healthcare professional will take your blood pressure, temperature, and medical history. Your blood pressure and glucose must be within certain limits for you to receive dental care. This is for your safety. DO NOT fast for lab tests. 
  • Clinic staff will give you paperwork for the areas (dental, medical, or vision) you can visit. You can choose which of these you want to go to first. 
  • In that care area you will get in line and be seen on a first-come, first-served basis (it is not based on your original admission number).
  • At the start of each care area, you’ll meet with a healthcare professional. That person will determine your treatment plan based on your most critical needs and the availability of services. You may not get all of the services that you want or that are offered if many people need the same service. You can come back on another day to try to get additional services, but you must start the process over again by waiting in line to get a ticket. 
  • Before leaving that care area you need to stop at the exit station to turn in your healthcare record for that area.
  • Then you can go to your second authorized care area, if time allows.

46. What happens if my ticket number is called and I'm not there?

If it’s within one hour of when your ticket number was originally called, you will still be admitted. If it’s more than one hour since your ticket number was called, you may not be admitted.

47. Will I still get services if I get one of the last tickets for the day?

It depends. If you have one of the last tickets and you aren’t admitted until very late morning or early afternoon, there is a chance you might not get the service you came for that day if the wait inside for that service is very long. In that case, you will be registered and scheduled to return on another day for that service.

48. What if I don't get a ticket?

Unfortunately, the number of patients we can admit is limited and every person in line may not get a ticket. You can come back the next day to try again.

49. What services will be provided?

Patients may seek dental and medical care OR vision and medical care OR just one type of care in a single day. Patients cannot seek dental and vision care in the same day.

Due to limited time and high demand, patients may not get all of the treatments offered in a single care area. A treatment plan will be determined by a healthcare professional based on the patient’s most critical needs and the availability of services.  Patients can come back on another day to try and get additional services, but they must start the process all over again by waiting in line to get a ticket.

  • DENTAL: Fillings, extractions, x-rays, deep cleanings
  • VISION: Vision screenings, complete dilated eye exams, reading glasses and prescription eyeglasses. Bring a current eyeglass prescription (no older than one year) to skip the exam and just get eyeglasses. Patients will be able to return on a specified date in December to pick up their prescription eyeglasses or have their prescription eyeglasses mailed to them.
  • MEDICAL: Physical exams, PAP smears, x-rays, EKGs, mammograms, ultrasounds, foot care, wound care, select lab tests, behavioral health, immunizations, acupuncture, naturopathic and chiropractic care, physical therapy consultation, nutrition and pharmacy counseling
  • RESOURCES: Social work, help with health insurance, and more

Any patient under age 18 must have a parent or legal guardian with them during registration and services.  Exceptions may be made under the Mature Minors Doctrine for youth ages 13 and above who are not in contact with a parent or legal guardian.

50. What services will NOT be provided?

  • Narcotics or narcotic prescriptions
  • Dental: Bridges, complex extractions including wisdom teeth, dentures, implants, orthodontics, root canals on molars, sedation, teeth whitening
  • Vision: Contacts, sunglasses
  • Medical: Biopsies, casts, CT scans, stitches/sutures, immunizations for children under 18 years of age, admission to a treatment facility, MRIs, new prescriptions for behavioral health medications

51. Will prescriptions for medications be issued?

A licensed healthcare provider may issue a prescription if a patient’s condition warrants it. Most likely these are for immediate needs, not long-term treatment. Prescriptions for medical marijuana, narcotics and new behavioral health medications will not be issued. Medications are not dispensed onsite. No narcotics are onsite.

52. Do I need to fast for lab tests?

No.

53. What happens if I'm not able to get all the services I want?

You can come back on another day to try and get additional services, but you must wait in line again to get a ticket. If you get a ticket, you will have an abbreviated registration process once you are admitted because we will already have your information from the prior day(s).

54. Can I bring my pet?

For health and sanitation reasons, only legal service animals will be allowed in the Clinic.

55. Will I be fed while waiting for care?

No, please come prepared with food, water and any medications you need to take during the day. Once you are admitted to the Clinic in KeyArena, you will be able to leave and re-enter throughout the day if you need to get food or medications, but if you are in line for Clinic services you will lose your place by leaving the building and will need to go to the end of the line when you return. If you have a companion with you, it is suggested that if possible they leave the building to pick up food or other items you may need so that you can keep your place in line.

56. What should I bring to the Clinic?

Be prepared for a long day. Your comfort is your responsibility. We suggest you bring plenty of food and water, any medications you require, comfortable clothing, and some kind of entertainment (books, magazines, etc.) You do not need ID or proof of citizenship for the Clinic. No illegal drugs, alcohol or weapons are allowed onsite.

57. Will I be able to come and go from the Clinic throughout the day?

Yes, once you are admitted to the Clinic and have appropriate Clinic identification, you will be able to leave and re-enter throughout the day, but if you are in line for a particular care area or service you will lose your place by leaving the building and will need to go to the end of the line for that care area or service when you return. If you have a companion with you, it is suggested that if possible they leave the building to pick up food or other items you may need so that you can keep your place in line.

58. Can I have someone accompany me to the Clinic?

Yes, guests must initially enter the Clinic at the same time as the patient they are accompanying in order to receive appropriate Clinic identification. After that, guests will be able to leave and re-enter the Clinic throughout the day, but will not be able to receive Clinic healthcare services.

59. Will there be a place to store my large belongings?

Yes. When you arrive in line (in Fisher Pavilion) there will be a bag check for larger items that you may not want to carry with you all day such as sleeping bags, carts, or other heavy or cumbersome items. Please keep anything with you that you will need throughout the day such as food, water, or extra layers of clothing.

60. Is transportation or parking provided?

Transportation is not provided, but more information on how to get to Seattle Center using public transportation is available at www.wsdot.wa.gov/transit/Patient parking is provided for free in the 1st Avenue North or Mercer Street Garages.

61. Is child-care (daycare service) available?

No. You can bring children with you, even if they are not seeking services, but their care is your responsibility.  Please plan for how to pass the time with them and make sure you have food and activities to keep them satisfied.

62. Are interpreters available?

Yes.

63. Do I have to be concerned about my immigration status?

All are welcome! Patients DO NOT need ID or proof of immigration status. The Clinic does not share private information without patient consent. Seattle/King County Clinic is a sensitive location as defined by Immigration and Customs Enforcement (ICE).

ICE Statement on Sensitive Locations (www.ice.gov)
The ICE sensitive locations policy, which remains in effect, provides that enforcement actions at sensitive locations should generally be avoided, and require either prior approval from an appropriate supervisory official or exigent circumstances necessitating immediate action. DHS is committed to ensuring that people seeking to participate in activities or utilize services provided at any sensitive location are free to do so without fear or hesitation.

Locations treated as sensitive locations under ICE policy would include, but are not limited to:

  • Schools, such as known and licensed daycares, pre-schools and other early learning programs; primary schools; secondary schools; post-secondary schools up to and including colleges and universities; as well as scholastic or education-related activities or events, and school bus stops that are marked and/or known to the officer, during periods when school children are present at the stop;
  • Medical treatment and health care facilities, such as hospitals, doctors’ offices, accredited health clinics, and emergent or urgent care facilities;
  • Places of worship, such as churches, synagogues, mosques, and temples;
  • Religious or civil ceremonies or observances, such as funerals and weddings; and
  • During a public demonstration, such as a march, rally, or parade.

64. Will I be able to get help with health insurance?

Yes.  Health insurance is not needed to be treated at the Clinic.  We will have people who are able to assist you in learning more about your health insurance options and to help get you enrolled.

You will be able to get free assistance from a trained health insurance navigator to:

  • Enroll in a health plan that’s right for you
  • Compare health plans side-by-side
  • Find out if you are eligible for financial help
  • Get answers to your questions

If you find a health insurance plan that you like, and you want help getting enrolled, you will need to bring:

  • Social Security Numbers for all household members
  • Date of birth for all members
  • Your household’s estimated income (if possible, bring 2016 tax form)
  • If employed, please have employer’s name, address and monthly gross income for each employed enrollee.
  • Proof of residential status (Citizen/Naturalization Certificate or Permanent Resident-Green Card)

65. Do I need to bring a copy of my healthcare records?

No. However, if you bring an authorized prescription for eyeglasses that is less than 1 year old, you can skip the eye exam and go straight to the optical section to choose your eyeglasses.

66. I was a patient in 2014, 2015, or 2016. How do I get a copy of my healthcare records?

Visit seattlecenter.org/patient-records/ to download the appropriate form respective you the year(s) you attended.  Complete and submit the form according to the instructions provided.

67. I have a current healthcare need, do you know of other places that can help?

Yes, please go to seattlecenter.org/patients to find lists of other healthcare resources by county in Washington State.